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« A Sample Monthly Marketing Plan  The Integrated Approach to Martial Arts School Growth through Marketing and Student Retention »

How to Handle Phone Calls and Set Lots of Intro Appointments

Category: Marketing, Selling

In the typical small school, the primary person responsible for scheduling introductory lessons, returning messages, and answering telephone inquiries will be you, the owner.

Therefore, it is your responsibility to turn a prospect into a student by getting them scheduled for an intro lesson the first time they call.

Just remember this: Before a prospective client actually sees your classes, and experiences the quality of your instruction, they have no reference by which to assess the value of your program. Knowing this, you can see how important it is to schedule that first lesson!

Although this sounds like a lot of responsibility (and it is), it is really not as hard as it sounds (remember, I did all this stuff by myself when I first started out).

There are three reasons why I say most people make appointment setting harder than it has to be:


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